100,000Information for your account
unitedunions stores the email, display name and date of birth you submit, a one-way password hash, eligibility acceptance, account preferences and protected-period settings. We do not store a readable account password. Updated 10 November 2026.
Information from use
Essential sessions associate your browser with the correct account or guest balance. Credit activity, saved daily credit additions and game requests support accurate and repeatable credit changes. Your Lantern Journal stores only the short notes you deliberately save. Your favourite game selections are stored with your session or account. Continue Playing derives its private trail from actual saved rounds and does not treat previews as played games.
Device restriction identifiers support protected pauses. Request-rate records help prevent abuse. Avoid putting sensitive personal information in display names, journal entries or support descriptions.
Support and recovery
A support request stores its topic, reply address, message, private reference and status. Access is restricted to its owning session or account. Password recovery uses a short-lived one-time link; only a digest of its reset token is retained in the reset record.
Our selected product contact identity is playercare@unitedunions.com. The Support form saves a request and reports its actual saved status. It does not promise that a message has reached an external inbox.
Cookies and optional tools
Essential session and restriction cookies keep access and care controls working. Cookie Preferences records your choice. Optional analytics is off unless a configured provider is available and you explicitly allow measurement. No advertising or Google sign-in is active without its required configuration.
Retention and choices
Account records are retained while they support the account, accurate credit activity, fraud prevention or a protected care period. You can delete individual journal notes immediately. Support and privacy requests can be made through the private form.
Ask for access, correction or account closure through Support. We may need enough information to verify control of the account without asking for a password. Some essential records may need to be retained to honour restrictions or resolve a request.
Protecting information
Private data is kept outside the public asset directory. Sessions, password hashing, access checks, bounded requests and data minimisation are part of the service design. No method of storage or transmission can be promised to be risk-free.